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Web Survey Bibliography

Title When do nonresponse follow-ups improve or reduce data quality? A meta-analysis and review of the existing literature
Year 2008
Access date 25.11.2009
Abstract

Do survey respondents, recruited with extraordinary efforts, provide answers of lower quality than respondents who are recruited more easily? This question has worried survey practitioners and analysts alike for at least four decades (Cannell and Fowler 1963; Robins 1963), but an answer is not known. Although no direct relationship exists between response rates and nonresponse bias (Groves and Peytcheva 2008), an open question is the relationship between efforts to increase response rates and other sources of survey error, in particular, measurement error. The common hypothesis is that those who require greater recruitment effort provide answers of lower quality than those who are recruited more readily. A latent cooperation continuum often is posited (e.g., (Mason, Lesser, and Traugott 2002; Cannell and Fowler 1963), such that those who are most difficult to recruit to the sample pool have the lowest motivation and are thus the worst reporters. However, it is not clear if this is generally the case.

This paper reviews existing literature on the relationship between the levels of effort exerted for sample member recruitment and data quality, with a primary focus on item nonresponse. Two methods – a quantitative meta-analysis and a systematic qualitative review – are used to examine 44 articles examining the relationship between levels of recruitment effort and measurement error. These studies use five different measures of levels of effort (number of contact attempts/follow-up reminders, refusal conversion, date of interview, combination of these three, estimated response propensity) and look at multiple measurement error indicators (e.g., item nonresponse, response accuracy, signed deviations, scale reliability, acquiescence, non-differentiation).

This review asks the following four questions.

1.Do respondents recruited with more effort have higher item nonresponse rates than respondents recruited more easily?

2.Are particular study characteristics associated with higher item nonresponse rates among respondents recruited with more effort relative to respondents recruited with less effort?

3.Are particular types of items associated with higher item nonresponse rates among respondents recruited with more effort relative to respondents recruited with less effort?

4. Is there consistent evidence about higher or lower levels of other types of measurement error, and does it vary by the level of effort measure?

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Year of publication2008
Bibliographic typeConferences, workshops, tutorials, presentations
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Web survey bibliography - Olson, K. (13)